frequently
asked questions
Find answers
We allow service dogs only in our building.
Do you allow animals at the health center?
The average time spent with your traditional provider is less than 10 minutes per visit. At Faithfully Guided, we have created a comprehensive Discovery process that allows the time needed to get to the root of your symptoms through various assessments and analysis.
What is the cost of the Discovery process?
Our Thrive Membership includes a 12-month commitment because true healing takes time and we want to ensure you make the most of your treatments and services.
Can I cancel my membership at any time?
In order to provide all members and patients with the best possible experience, we have a strict cancellation policy. To avoid a fee, please provide a 24-hour notice before your appointment time.
What if I miss one of my routine appointments?
We use traditional laboratory services, like those offered by Quest Diagnostics, as well as functional diagnostic testing. We work with you to prioritize diagnostic testing based on your symptoms and health goals.
What types of diagnostic testing are offered?
- (8) 50-minute Functional Medicine or Counselor visits every 6 weeks
- (4) additional 30-minute Functional Medicine follow-up visits as needed
- $20 off each additional counseling session if needed
- Unlimited portal access with your provider
- Access to our on-site gym and social health groups
- Access to prescriptive restorative treatments including our infrared sauna and RelaxRX sessions
- 10% off all other services (therapeutic mud bath, HBOT, IV therapy, ozone, and clinical grade supplements)
- All memberships paid in full will receive a 10% discount off the annual price
What does Membership include?
We strongly recommend and encourage you to use Health Savings Accounts. Learn more about HSA here.
Do you take HSA?
Yes! If you are not interested in membership right away, we offer fee-for-service options. Please contact us regarding pricing for our fee for service options.
Can I access individual services before joining the Membership?
No, you cannot submit office visit claims to insurance. However, lab tests and diagnostic imaging are still covered under your policy.
For counseling, our model is faith-based and functional, focused on root causes vs. symptoms so we do not currently offer diagnostic codes that are required for you to be reimbursed by insurance.
Can I submit my bill for reimbursement from my insurance?
While we are classified as a primary care practice, some insurance companies don’t recognize our integrative model of care. You can view our complete Insurance Policy here.
Therefore, we offer a membership model to allow you the greatest access and value to our comprehensive services. If you are needing financial assistance, we also have the Faithfully Guided Foundation, which allows scholarships to help offset the cost of our services. You can find the application here.
Does Faithfully Guided accept insurance?
Yes, we offer primary care services, but our focus is functional medicine. Our custom medical services are individualized, patient-centered, and science-based. We address the underlying cause of disease by looking at the whole person, including the brain, and its impact on mental health.
Can Faithfully Guided be my primary care physician?
2801 SE 1st Ave Unit 402
Ocala, FL 34471
